Terugbetaal- en retourneringsbeleid
SHIPPING POLICY
- Orders placed on business days before 4:00 PM are shipped the same day.
- Shipping is available within the Netherlands with an estimated delivery time of 2-4 business days.
- International shipping is also possible with variable delivery times depending on the destination.
- Orders placed after 4:00 PM on Friday or during the weekend will be shipped on Monday.
RETURNS
- Customers can request a return within 14 days of receipt.
- Returned items must be unworn, unwashed, and in their original condition.
- Customers are responsible for return shipping costs unless the seller is at fault.
- Refunds are processed after receipt and inspection of the returned items.
- The return form must be fully completed.
- The shipping risk lies with the buyer; we recommend using track & trace.
- If the return does not meet all requirements, the item will be returned to the customer.
- Orders containing a pre-order will only be shipped once the entire order is complete.